Hexxamax Shipping & Delivery Policy

Introduction

At Hexxamax, we aim to deliver your orders quickly and securely. This Shipping & Delivery Policy outlines our shipping methods, charges, timelines, and tracking process.

Shipping Locations

• We currently ship across India.
• International shipping may be available; please contact our support team for details.

Processing Time

• Orders are usually processed and dispatched within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• Standard delivery time within India: 3–7 business days (depending on location).
• Remote or rural areas may take longer.
• International delivery times vary by country and customs clearance.

Shipping Charges

• Shipping charges are calculated at checkout based on weight, size, and destination.
• Free shipping may be available on promotional offers or above a certain order value.

Order Tracking

• Once your order is dispatched, you will receive a tracking ID via email/SMS.
• You can track your order through the courier partner’s website or Hexxamax customer support.

Delayed or Failed Delivery

• Delivery delays may occur due to unforeseen circumstances (weather, strikes, courier delays).
• If a package is undeliverable due to incorrect address or unavailability of the customer, reshipping charges may apply.

Damaged Packages

• If you receive a package that appears damaged or tampered with, please refuse delivery and notify us immediately.
• In case of acceptance, report damages within 48 hours with photos.

International Shipping (If Applicable)

• Customs duties, taxes, and import fees (if any) are the buyer’s responsibility.
• Delivery times depend on international courier and customs processing.

Contact Us

For shipping-related queries, contact:

• Email: hexxamax@gmail.com
• Phone: +91-9127008877