Hexxamax Return & Refund Policy

Introduction

At Hexxamax, we want you to be fully satisfied with your purchase. If you are not happy with a product, our Return & Refund Policy outlines the steps to return, or request a refund.

Eligibility for Returns

• Products must be returned within 7 days of delivery.
• Items must be unused, in original packaging, and in the same condition as received.
• Proof of purchase (invoice or order number) is required.
• Certain items (custom orders, clearance sale products, or consumables) may not be eligible for return.

Non-Returnable Items

• Used or damaged products (unless received damaged).
• Products without original packaging or missing accessories.
• Items marked as Final Sale or Non-Returnable.

Return Process

• Contact our support team at hexxamax@gmail.com or call +91-9127008877 to initiate a return.
• Our team will verify the request and provide return instructions.
• The customer is responsible for shipping costs unless the return is due to a damaged, defective, or incorrect item.

Refunds

• Refunds are processed once the returned item is received and inspected
• Approved refunds will be issued to the original payment method within 7–10 business days.
• Shipping charges (if any) are non-refundable.

Cancellations

• Orders can be cancelled before shipping. Once shipped, standard return procedures apply.

Contact Us

If you have questions about our Return & Refund Policy, please contact:

• Email: hexxamax@gmail.com
• Phone: +91-9127008877